Bought By Many’s European travel insurance is for people with serious conditions. It is designed to cover up to £500,000 of emergency medical treatment and does not cover baggage or cancellation. Only urgent medical treatment abroad or repatriation is covered (hospital or medical costs), and there is a £300 excess. If the customer cancels their trip or cuts it short, for any reason, these costs are not covered. Sea going cruises are not covered (although river only cruises are) and customers must have a life expectancy of at least six months. Other exclusions are fairly standard.
Rather than ask any medical or other health questions, it only asks that customers must check with their doctor about their trip and if they’re happy for the customer to travel, Bought By Many will insure them.
The maximum trip length is 28 days and customers can only buy the travel insurance up to 30 days ahead of their trip. Customers must hold a valid EHIC (European Health Insurance Card).
In the event of needing to claim, customers contact the claims administrator Northcott Global Solutions.
What They Say
CEO Steve Mendel said: “Getting a quote is a frustratingly slow process, with insurers asking intrusive medical questions. And prices are often high for people with the most serious conditions, meaning they may make the risky decision to travel without insurance and potentially face huge medical bills if they need treatment. Some decide not to travel at all.”
What We Say
"Most advisers won’t advise on travel insurance but, especially if you have a client with a serious medical condition but still plans to travel, this plan could be a useful one to know about.
"It only covers medical emergencies and repatriation and there are some restrictions, but it offers cover which is otherwise difficult to obtain or may just be prohibitively expensive.
"We had difficulty getting an online quote when we tried (on 26 January) but would expect premiums to be higher than for ‘normal’ travel insurance but to be competitive nevertheless. We also had to ‘register’ before being able to access quotes (why?) – so the whole buying experience was somewhat difficult, although at least the former issue should be resolved by the time you read this."