MAXIS Global Wellness is a centralised wellness proposition that utilises comprehensive health analytics to help multinational organisations mitigate healthcare costs. The solution, delivered through corporate employee benefits schemes, allows multinationals to target country-specific cost drivers identified by health data analytics to deliver in-depth, targeted wellness solutions to employees.
MAXIS says the solution is underpinned by over four years’ global health data analytics, across 37 countries, and enables multinationals to use its tools and data to understand their healthcare cost drivers across multiple jurisdictions. There is then a suite of products and services to help reduce costs, providing efficient wellness programmes that better address current deficiencies in healthcare provision in particular markets, as well as addressing concerns that impact the health of their employees.
The core services include:
* Topic specific, educational health and wellness toolkits to help employers implement a wellness campaign on education and awareness worldwide, effectively driving global-to-local health management strategies.
* A business case modeller to calculate the impact on benefits spend and productivity resulting from changes in behaviours alongside access to exclusive country reports.
* A wellness technology marketplace of third party technology suppliers that deliver global wellness solutions and can be managed globally including:
* Telemedicine services with a local network of doctors, operating with both international and local licences. This can help avoid expensive specialist consultations and hospital costs and also have an impact on absenteeism and presenteeism. Employees no longer have to wait for doctor appointments, or face delays in getting immediate appointments, MAXIS says. There are no out of pocket expenses or member share factors such as deductibles or co-payments associated with using the telemedicine services, so employees can save on out of pocket expenses when consulting their physician.
* Second medical opinion services to help reduce the spend on preventable surgeries and procedures, as well as providing specialised consultation services when local resources or specialists are lacking.
* A mental health helpline offering counselling sessions with a mental health expert. MAXIS says mental health is still seen as a stigma in many countries, so this aims to help those suffering with mental health issues and effectively empowers employees to deal with situations that overwhelm them.
* Chronic disease management platform. This offers one to one personalised coaching for managing chronic diseases such as diabetes, hypertension, obesity and cardiovascular diseases. The platform provides a sustained and consistent approach to tackling chronic diseases and includes health risk assessments, personalised recommendations, virtual lifestyle management, coaching services and a chronic disease risk reduction service.
What They Say
Head of health and wellness, Dr Leena Johns, said: “Heads of employee benefits want to know where they are spending money, including identifying cost drivers and how best to address them in specific countries. They also want to benchmark their expenditure against previous year’s investment and against the country baseline so that they can identify areas for improvement and a change in approach. MAXIS GBN analyses huge volumes of health claims data from local insurers across the globe to discover what is driving healthcare costs for a client, enabling them to take definitive action to address this expenditure.”
What We Say"According to the IMF Economic Outlook Database 2017, global medical inflation has been running at 8.4% well in excess of the average general inflation rate of 3.1%. In the Middle East & Africa, Latin America & Caribbean, annual medical trends were even higher, at 15.3% and 13.9% respectively.
"So it’s no surprise that research commissioned by MAXIS GBN earlier this year identified that monitoring employee wellness was a major concern for 70% of multinationals. The increase in mental health claims was a particular issue, identified by 63% of multinationals, yet was still seen as a taboo in many markets.
"This new solution aims to give multinationals the information to help them better understand wellness issues locally and the tools to best manage those situations.
"As with many other branches of insurance, this solution recognises that insurance should not be the starting point but the end point. The market may be hard to get into for the non-specialist, but this solution looks to offer many of the right tools that should prove invaluable to multinationals."