Cirencester Friendly, the income protection specialist, has appointed Andy Morris and Shirley Fell to the newly-created roles of finance director and operations director.
These two new appointments coincide with the retirement of the society’s deputy chief executive, Peter Brown after almost 15 years of service.
Morris has over 20 years of experience in financial services, having held senior roles including chief finance officer and chief operating officer roles at various organisations including Leek United Building Society, Nationwide Building Society and Royal Bank of Scotland.
Fell has almost 35 years of experience in financial services with expertise in operations in customer services, holding senior roles at MetLife UK, HBOS and Zurich. She is also a non-executive director for the Institute of Customer Services.
Paul Hudson (pictured), chief executive at Cirencester Friendly, said: “Andy and Shirley bring a high degree of knowledge and experience to the team and we all very much look forward to working with them. Their arrival coincides with the retirement of Peter Brown, the deputy chief executive with whom I have worked very closely over a long number of years, and I would like to take the opportunity to thank Peter for his support and assistance and to wish him all the very best in his retirement.”
Morris said: “I am very excited to be joining Cirencester Friendly as we look to build on the Society’s firm foundations and continue its success long into the future. As an advocate of mutuality, I strongly believe that Cirencester Friendly is well placed to enhance the benefits of this ethos for all of our current and potential future members.”
Fell said: “Cirencester Friendly is an impressive business with great products and claims payment record, financial strength, reputation and ambition. I am thrilled to be joining at such an exciting time for the business and look forward to working with the team to continue to build on the strong foundations already in place, enhancing the service experience for both advisers and our members.”