CEGA Special Investigations has started filming for BBC One’s Claimed and Shamed series, as part of its goal to reduce travel insurance fraud.
CEGA’s head of technical claims Simon Cook and his team will talk through several fraudulent travel insurance claims, which have been exposed via tools ranging from investigators on the ground overseas, to cognitive interviewing and sophisticated front-end fraud alerts.
The series is due to be broadcast later this year.
Cook said the company’s participation in Claimed and Shamed shows its commitment to offer insurer clients the best claims validation service.
In the last 18 months, CEGA has extended its services to prevent insurer losses beyond the travel sector, including the personal accident, household and health sectors.
“We have successfully identified emerging fraud trends and further invested in training for front-end claims handlers. And we have partnered with Charles Taylor General Adjusting Services to add insurance fraud investigation services to Charles Taylor’s loss adjusting capabilities,” Cook said.