Increasing waits for GP appointments are encouraging more favourable attitudes towards video consultations, a poll suggests.
The YouGov poll for Cigna Europe found 16% of people in the UK are waiting 11 days or more to see a GP, with people in London and the South clocking up the longest waiting times.
Half (52%) of people said they would be happy to use their smartphone for a GP video consultation about minor ailments, and 17% said they would be happy with this approach for all their appointments.
The survey also found 94% of users who had received a GP video consultation were happy with the experience and 91% felt the technology worked well.
Phil Austin, chief executive of Cigna Europe, said video consultations help to reduce pressures on NHS waiting times and give employees quick and easy access to expert advice at the touch of a button.
“Employers are increasingly looking at ways they can help engage staff with their health, and we are fully committed to supporting them in their journey to improving health within the workplace by providing fast access to care and early intervention,” he added.