Specialist insurer National Friendly has partnered with Medical Solutions, the digital health and remote primary care provider, to give GP access to its private medical insurance (PMI) clients.
The deal means that National Friendly members with Optimum In/day-patient Plan and Out-patient Plan will now have access to unlimited free telephone or video access to Medical Solutions’ panel of private GPs.
Wayne Carter, Head of Sales and Marketing at National Friendly, said the provider had “moved quickly to implement the lessons we are all still learning from the COVID-19 outbreak”.
He said: “The lockdown has prompted a rethink in the way people can and must access primary care.
“It has also been particularly hard on older members of the community. Our clients tend to be in this demographic group, so finding ways of reassuring and supporting them has been critical for us, as many have not been able to see a GP.
“The Medical Solutions remote GP service helps to fill an important gap, not just for those worried about COVID-19, but also for the many other patients who have put other health issues on hold by staying at home, which is not always the best strategy.”
Paul Nattrass, commercial director at Medical Solutions, said the COVID-19 pandemic and associated national lockdown has highlighted the usefulness of telemedicine with consultations being delivered by phone and video.
He said: “Patients who are obliged to stay at home, for whatever reason, may have no option but to have remote consultations, if they want to consult with a GP.
“Now they are discovering how effective this can be and as a result, this new way of seeing a GP has soared in popularity.”