This broker site explains the importance of taking independent advice “to independently analyse your needs, requirements and budget and to make best-value recommendations”. This reasoning is reinforced by the fact that Medibroker has been able to negotiate discounts with 15 UK insurance providers.
The site is split into two similar sections, one for UK customers, and the second for expatriates.
A range of health insurance products are available through Medibroker, although little detail of the application of the different products is given. Instead a range of statistics is included highlighting the importance of insurance. This lack of detail may not be a problem as these products are not generally purchased on impulse and a telephone number and e-mail address are supplied if more information is required.
The graphics are static photographs which are quick to download and the site has been designed to be fast and easy to use. The index button bar remains at the side of the screen wherever you are on the site, which saves time navigating.
A downfall of the site is that there is no obvious link from the expat site to take users back to the UK one, and, with both sections having the same layout – and in some parts the same information -this could lead to confusion.
However, the option to get a quote via e-mail is very beneficial for users, especially on the expat site where time differences could make telephone communication impracticable.
Useful links are also included which, although described as Medibroker’s favourite links for expats, can be relevant to UK users too. These include a guide to health and healing in London and the South of England and an independent personal finance network, moneyclub.
Plus: Interactive quote element which shows solid understanding of the needs of expats.
Minus: Difficulties moving from expat to UK site.