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IMG appoints commercial director for UK-based assistance services business

International provider looking to grow European business

International Medical Group (IMG), has appointed Mark Rands as commercial director of IMG’s UK-based assistance services.

Rands will be responsible for the growth and distribution of assistance services and the claims operation, as well as growing IMG’s corporate assistance clients in the UK.

He has over 30 years of expertise in international assistance, claims, and insurance industries, primarily in the UK.

In 1996, Rands established Specialty Group, a company that provided specialty medical assistance and claims services to the London insurance market. In 2015, Specialty Group was acquired by the Collinson Group in the UK, where he then served as the head of assistance for four years.

Colin Kirkpatrick, IMG’s managing director, said Rands is a “proven leader” with “significant market and corporate segment expertise”.

Steve Paraboschi, executive vice president at IMG, said: “As we continue to grow our European business, Mark’s expertise and track record of serving global clients in the assistance industry will play a critical role in our success.

“We are excited to have him on the team and are confident in his ability to push IMG’s assistance business forward.”